Our Policy
1. Refunds are only available at the doorstep and the customer is responsible for paying the shipping expenses.
2. Exchanges are available within 14 days of the purchase date.
3. Refunds and exchanges are not available for products that have been damaged, used, or altered in any way.
4. If a product is defective or damaged upon receipt, please contact us immediately to arrange for a replacement or refund.
We do our best to provide our customers with the highest level of quality and service, so if you have any questions or concerns regarding our policy, please do not hesitate to contact us
Need help?
Contact us at info@capella-egypt.com for questions related to refunds and returns.
